Chicago

Chicago

Rating


Hair Club Chicago  has been servicing its clients for over 15 years and is located on N. Michigan Avenue just south of E. Ontario Street and is one of four centers located in the state of Illinois. This location provides consultations on Hair Club hair loss solutions for men and women.

110 Reviews

  1. This place is great. Donna is the bomb! Great stylists and wonderful people to work with. Highly recommend.

  2. I have been with HCM since 1992, and have enjoyed great products and service, especially from superstar Donna and Jeanette, recently. I plan to continue as long as I can afford it.

    Keep up the good work.

  3. I’ve been with hair club now for about 15 years, and have been very happy
    With their service, and the results. This is why I keep coming back. 2 thumbs up!

  4. I really have a great Hair Care Team who really cares about how you look when you are done. I could not find another company who cares so much about my concerns. I hope the staff have a HAPPY HOLIDAY AND HAPPY NEW YEAR. THANK YOU

  5. The best thing about HCM in Chicago is the people. Customer service is something I value highly. While I rarely have problems, they care about solving them and work until things are as they should be. Whether it’s just making an appointment, getting regular service or solving a problem, HCM Chicago is timely and they care.

  6. Tabitha does my hair and does a very good job.

  7. I think the hairclub staff is wonderful, and they are always helpful with all of my hair needs. They are very polite and courteous. I would not know what to do without this WONDERFUL STAFF. THANK YOU

  8. Sandy and Dielle have been great. Making sure I’m satisfied with every step of the process. Janette does a great job, always knows when my times are, excellent interpersonal and phone skills. Donna is the best. I always know I’m going to get a great cut and style, hands down the best.

    Thanks

  9. Sheena always take care of me and the entire staff is always very friendly. I always enjoy my visits and feel that this center is ran with a perfect combintaion of professionalism in a laid back enviornment.

  10. Hair club is a Chicago is a great center. Tabatha always takes her time to style my hair and Mazie does a great job with the color

  11. Its always great to come down to get my hair done. Joann is so great with her knowledge of what my hair need. Im sending some friends to Joann to start working on my their hair.

  12. I would recommend Hair Club for men to anyone looking for a solution for hair loss. The Chicago center is conveniently located on Michigan ave and the staff is very upbeat and friendly.

  13. Hair club Chicago has great customer service and the people are very friendly

  14. I really enjoy the way the Chicago center operates. I can always trust my stylist Tabatha. She always takes the time to educate me on what is she doing and keeps me well informed on up keep and styling tips. The front desk is always very accommodating and each time I’m there they are always offering great promotions on adhesives and styling aids!

  15. I really like the people, the service, I will recommend HCM,to people with hair loss problem.
    jg.

  16. I have been a customer for over ten years and I am very happy with the service. If your tired of the comb over game you need to check them out.

  17. HCW provides a great service for anyone in need of hair restoration. The stylist are great, Joann and Kenyatta are the best. To see yourself with a full head of hair just makes you feel like a million, mentally and physically.
    Doris K

  18. This company —the hairpieces & the hairdressers— has not only transformed my looks (after 17 yrs of coming to the Chicago facility: I am 65 yrs old & look like I can’t be any older than say 43 yrs old) but ALSO saved my mental health & enabled me to go on living w. High morale! Bravo HCM & thank U for my life (I’m NOT exaggerating!

  19. I am very pleased with service I get at hair club because they take into consideration my particular hair needs and they work with my busy schedule. The management and staff are exceptional!

  20. Becoming a member at hair club has restored my confidence and made me feel like myself again. One of the best decisions I have ever made.

  21. Hi I am a long time member of HCM and have been very satisfied with the service and professionalism of the staff. I hgighly reccomend HCM.

  22. Ashley and Jessica crack me up all afternoon and Tabatha always does a great job on my hair.

  23. Sheena squeezes me in and deals with my crazy schedule weekly!She is always working to keep me happy!

  24. I never ever had to experience hair loss before and never figured that I would, but since I have been coming to the hair club I have never experienced such warmth and care and understanding before, and JOANN is such a GEM I would never THINK of going any other place as long as JOANN is my STYLIST.

  25. I started coming to hair club a little over five years ago. The center is wonderful. The staff is very kind and pretty entertaining. They always do their best opn my hair and never let me leave unsatisfied! I do not have any ocmplaints!

  26. I travel all over the country and hair club Chicago is my favorite center. It is a very welcoming enviornment and Jennifer and I laugh throughout my entire appointmnent!

  27. Hair club has transformed my life. I love coming to the center. The staff is always polite and friendly.

  28. Hair club chicago is a fantastic center. The staff is very personable and they keep customer satisfaction a high priority.

  29. Always an excellent experience at Michigan Ave Hair club! From the friendly girl up front greeting you to the ext therapist who takes pride in her work and really wants to help her clients regrow their hair by always going the extra step!! Keep up the Good work guys!

  30. I have been a member of the hair club for five months and it has been an awesome experience. Jamie styles my hair and does a super job! The manager of the hair club christy, makes sure that the staff has great costomer service and the members are satisfied before they leave.I would reccomend this hair club to anyone who has had problems with hair loss. Each time I go to get my hair styled I look forward tp feeling and looking GREAT! I look forward to being a life time member of this hair club.

  31. I’ve been a client since 1993 and I am happy to say that my overall experience with hair club Chicago has been a great benefit as well as enjoyable experience. How ever, I particularly want to call out all the staff as their always patient and helpful. In fact I have recommended to a friend about hair club who is now a client in Washington dc. THANKS!!!

  32. I really don’t have any complaints about this center they do a good job at keeping my appointments and working around my schedule. They are friendly and welcoming and I enjoy every visit

  33. The team at the downtown center are amazing.

    They create an atmosphere that is welcoming and comfortable, the staff are pleasant to work with and I enjoy coming. Highly recommended!

  34. I am extremely happy with the service that I am receiving from the Chicago center. I recently moved to the city and was worried about where I was going to transfer my services, but since being here and working with Joanne, I have never been happier. Her attention to detail and her sensitivity to my needs are exemplary. We have a great time catching up every month when I am getting services. She listens to me and she cares. The team on staff is always happy and the atmosphere is welcoming. I look forward to coming in for services every month. I would recommend this center to anyone!

  35. Very convenient location and friendly, helpful staff. Knowledgeable.

  36. I love coming to the Chicago center! Ashley always gets my appointments booked and Jennifer does a great job on my hair! The center is very welcoming and I always feel comfortable even though it is a touchy situation

  37. I AM OVERLY SATISFIED WITH THE SERVICE I RECIEVE AT THE Michigan AVE OFFICE. FROM THE FROTNDESK TO ALL THE WAY UP TO DEILLE!

  38. I appreciate the extra steps the staff make so I can see the stylist I want on Saturdays. I realize how busy they are, but Sandy, Dielle, and Donna make sure that I’m satisfied, which keeps me coming back.

  39. Came here first just out of convenience one time. But they do such an incredible job (making me feel comfortable; quality of hair service; willingness to do whatever it takes to make us all happy) that I HAD to stay here. Dielle is just terrific. Very diligent, intelligent, as well as being an extremely friendly manager. And Tabatha is the best stylist I’ve ever witnessed. An absolute pleasure. Plus, Ashley at the front makes me so comfortable, I feel like one of the family. Can’t say enough great things about this facility.

  40. I fly in all the way from Germany because Chicago Hair Club really is the best :-) They truly understand the needs I have and have a solution for me even when it seemed difficult. I feel so welcome here that my visits are always a pleasant experience even though the topic itself is still hard for me to cope with. Thank you for making my everyday life so much more enjoyable with the amazing hair I got from you!

  41. been coming for 18 yrs. 98% OF THE TIME VERY SATISFLIED A FEW TIMES WASN’T REAL HAPPY WITH SYSTEM

  42. I started in 2002 and now I’m a presidential client. If you need a boost with your self-esteem, this is the place for you. Its a very professional office with a laid back vibe and I feel really comfortable here. Its the little things that count and keep me coming back. Warm greeting from the front desk, snacks and coffee in the lobby, hello’s and laughs with all the staff. Kevin is always there to answer any questions I have. A big one for me was making sure every last detail was perfect before my wedding and now, years down the road, bringing my children in (the staff graciously taking care of them while I get to have my hair done with my stylist, Tab). Sometimes you have to make a decision for yourself and you don’t always know how it will work out. One thing is for sure, Chicago Hair Club was an easy decision and I’ll always have their back!

  43. I’ve been coming to Chicago Hair Club for a long time now. I love to wear my hair buzzed short and Tabatha is the only stylist that gives me that buzzed cut appearance. I’m a business owner and I work for a very large corporation and my schedule can be very hectic. Ashley, the newer receptionist, always works me in and I’m grateful for that. I feel coming here is a little theraputic after my crazy day. THANK YOU CHICAGO

  44. This is one of the best things I could do for myself. I think everyone at Chicago is great and I look forward to coming in each month. I would recommend this product to anyone who needs hair.

  45. Great people here. They are excellent at keeping to a schedule (so you don’t ever have to wait very long) for your appointment. Really no complaints at all.

  46. I think very highly of the Chicago Clinic. My over-all experience made me 100% pleased. The patience level is unbelievable. I once left state and left my hair products at home so then I called them and they sent me to the clinic closest by. Like that was just awesome to me. :) Love it~<3

  47. Outstanding and very proffesional service. I didn’t want to think about my hair loss anymore. I have too many other things that need my time and attention. Hair loss is one problem that I never have to think about again!

  48. I am very satisfied and happy with my hair stylist, Kenyatta.
    she takes her time and makes sure that she’s giving me excellent service.

    I do wish that HC would find a way to be more consistent with the quality of hair given to clients like myself. Sometimes it’s too dry or just “doesn’t act right.” I’m using the products correctly; however, the staff does try to figure it out.

  49. I give hair club the highest rating possible
    hair club has transformed my life

  50. Our son is a Hair Club for Kids client, and we seriously don’t know what we’d do without you guys. Our son has alopecia, and Hair Club for Kids has changed his life.

    We can’t speak highly enough about the staff in the Chicago location. You feel welcome as soon as you walk in the door and it is very obvious that they are there to make sure *everything* (from the fit of the hair system to their products to our son’s comfort level using his hair system)is perfect for our son. And, as a parent, I can’t thank them enough for being so patient with our questions and concerns.

    The Hair Club for Kids, as well as the staff, are a true gift. We will forever be grateful for their continued service and for making a horrible situation not so bad for our son and family. To see him confident and smiling, despite his situation, well … we’ll never be able to thank you enough for the program and for your services!!!!

  51. I have been a satisfied client with Hair club for five years now. The Chicago center is a really nice enviornment. Everyone I have worked with has been great and they understand my needs and always do an excellent job

  52. Kenyatta works wonders on my hair. Parking is a little expensive and the center could use a remodel but other then that I love hair club Chicago. Very sweet staff that is very proffesional and discreet. I have been to other centers and the I can count on the Chicago staff to always keep me smiling :)

  53. 5 Stars to Hair Club Chicago. Mazie, Tabatha and the girls are all great! Lots of laughs at every appointment!

  54. JOANNE HAS NOT ONLY DONE WONDERS WITH MY HAIR BUT SHE HAS BEEN A TRUE FRIEND TO ME FOR MANY YEARS NOW. I COULDNT BE HAPPIER WITH HAIR CLUB. THERE GOOD MANNERS AND POSITVES ATTITUDE HELP BUILD A GREAT WORKING RELATIONSHIP! THANKS

  55. ive been a member for about sixteen months now and i have been treated so well by everyone here at the Chicago center. Sheena and Dielle went above and beyond to make sure I was 100% satisfied with my new look. I couldnt be happy and I feel great! Ashley works up front and is always very pleasent and accomadating. This center is great adns o is the staff

  56. I have been a long-time customer of HCM. Management and staff are very accommodating and HCM products are great.

    • I like the environment, all the employees that work here, and especially enjoy working with Sheena.

  57. Hair Club Chicago is my favorite center to go to. I live out in the suburbs and chose to make the commute to Chicago center. The staff is very warm and down to earth and I love catching up with Jennifer and the girls at the front desk. My wife usually joins me and will go shopping because it is located in a wonderful area.

  58. TABATHA DOES A GREAT JOB WITH MY HAIR AND ASHLEY DEALS WITH MY CRAZY SCHEDULE AND ALWAYS DOES HER BEST TO SQUEEZE ME IN.

  59. EVERYTIME I LEAVE HAIR CLUB I FEEL GREAT AND LOOK GREAT! JUST GOT PICTURES BACK FROM MY WEDDING AND KENYATTA MADE ME LOOK LIKE A MILLION BUCKS!

  60. I love Hair Club! Being someone who works in sales I don’t think I would be as successful today without the confidence that hair club has given me! I am a traveling salesperson so I love coming to the Chicago center because they are conveniently located on Michigan avenue and always do their best to squeeze me in last minute. Everyone who works at this center is upbeat and always happy to help! Thanks Hair Club!

  61. I HAVE BEEN A HAIR CLUB MEMEBER FOR A FEW YEARS NOW AND I LOVE COMING TO THIS CENTER. EVERYONE IS VERY KIND AND THEY ALL WORK TOGETHER AND ARE EAGER TO HELP IF I AM HAVING ISSUES WITH MY HAIR

  62. The Chicago Office of HCM is very conveniently located, the staff is extremely polite and helpful and supportive. I always enjoy being here when I visit! Furthermore, as a long-term client, I have found the Chicago Office very appreciative, and with each new year, they are more of a joy to work with than the year before!

  63. I AM NEW TO THIS AREA AND NEEDED TO GET IN ASAP BEFORE A BISNESS TRIP. THEY WERE ABLE TO MOVE THINGS AROUND AND FIT ME IN. THAT GREAT SERVICE!!!

  64. THE STAFF IS EXCELLENT: THEY ARE FRIENDLY,ENJOYABLE TO WORK WITH,THEY ARE VERY ACCOMADATING. THEY ALL DO AN EXCELLENT JOBS. I HAVE NOT BEEN DISAPPOINTED IN THE SERVICE I HAVE RECEIVED

  65. The girls here are great. U have been a customer here for 10 years and am very happy with their service. They are all friendly, professional and very good at their jobs.

  66. The Chicago office is AWESOME!

    I came to the Chicago area as a consultant from Orange County, CA and tried another (closer) facility but the staff was not as friendly and the service was not up to the regular HCM standards I was receiving. I tried the longer distance to Chicago and could not be happier!

    Sheena is the BEST and always delivers the best care and service!!!

    Mazi is ALWAYS AMAZING and makes me happy to be here.

    Kepp up the great work!!

  67. I love Joann. She is very professional, considerate, thoughtful, kind, dedicated and she provides excellent services.

    I don’t know what I would have done without meeting her. She is the reason that I signed a contract with HCM.

    Thank you Joann for everything and may God continue to bless you and your family.

    Mrs. Magee

  68. Jenifer, Tabata and Jessica are all excellent!!! Great service and very friendly. Great staff!!!!

  69. the staff is always nice and polite
    scheduling an appointment can be a problem because of the volume of customers, and sometimes mixed up happen.

    during the process of service , there is lack of privacy and has to do with the design of the center here

  70. the best service!!!!!!!!!!!! I would not dream going anywhere else.

  71. I HAVE BEEN AT CLIENT HERE SINCE 1997 AND I AM VERYY HAPPY WITH MY APPERANCE AND THE STAFF HERE IN CHICAGO.

  72. Very nice job with my hair, I feel my scalp is cleaner after each appointment

  73. The staff is always accommodating to my constant changing schedule. I just think the place needs a update. Everyone at this center is great!!!

  74. I have been a client for a very long time and I must say I love the Chicago Center. The staff is so friendly and is always working with my crazy schedule. The stylist are great and I always leave feeling like a million bucks!!!!

  75. We love Sandy and the crew! Everything that I need is always provided and questions are always answered and I am very satisfied with the professional service that I receive from the Chicago center! I have used most of the stylist and they are all excellent and polite! Thanks!

  76. The stylists are great. The front desk is very helpful and frequently have to deal with my rescheduling issues. I do wish that there were more stylists in order to get more appointment options. Otherwise, everyone has been incredibly professional, friendly and helpful.

  77. I’m so happy with my color and getting to my natural texture. Yay! No more sewing in or processing!

  78. I came to the hair club about 2 years ago thinking that surgery was my only option but, I was amazed at the alternatives they were able to offer. I can say that I was truly skeptical about the bio-matrix at first, and, having read other reviews, wasn’t too keen on the idea, but I gave it a try anyway and, wow. The service team has been amazing to work with and while I will admit there was one small bump in the road with it, Donna, Sandy, and the Hair club team jumped into IMMEDIATE action to correct it. I had the full service done on a Friday, after voicing my concerns, I was offered to come in on Saturday to have it corrected. I decided to hold off for the weekend and see, but they scheduled me on Tuesday the following week anyway just to be sure. What I wasn’t expecting was to have the bio-matrix with a NEW one AND a full service. What was also great was the follow up call I received later on the same week to see how the new bio-matrix was working. All in all, if you’re skeptical about surgery, you can go this route and not worry about anyone noticing it, I mean, it looks and feels so natural! That’s not to say I won’t do surgery down the line but for now, this will do, and if you’re in doubt, just ask as many questions as you can and the hair-club team will be here to answer your concerns. I’ll also leave you with this, it was SO AWESOME after so many years to FINALLY wake up with bedhead! And if you’re I doubt hair-club can ask me to come in just so you can see for yourself that I am in fact a real client.

  79. The people that I’ve worked with are great. Donna is my stylist and she is great and she knows my needs and always does a nice job. Jeannette is a true asset with her ability to translate. Kevin is a hoot and I like to talk with him when I’m here. Dielle is nice and outgoing and wonderful to work with. I’d leave a comment about everyone if I could but I don’t have enough time!

  80. My stylist is great and does an excellent job. Reschedules of appointments is difficult and service appointments rarely start on time.

  81. I’ve been a Hair Club client of the New Haven, CT office for
    about 10 years. Overall I’ve been very satisfied both with the
    quality of their products and their attentiveness to their
    customers’ needs and concerns.

    I would highly recommend Hair Club to anyone, based upon my
    experience at the New Haven Office.

    • Thanks for your comment just went for 1st visit here in Charlotte,NC, but a native of New Haven, Ct. Wish me Luck!

  82. I have been a member of hair club boston almost since the beginning of their opening can’t say enough good things about the personnel. All the stylist are very professional my stylist is Nancy she is excellent at her job has always made me feel very comfortable and the manager Ed goes out of his way to make sure you are pleased with the process if something is not right he makes sure it is corrected

  83. Kenyata is a great stylist and therapist.

  84. I have the dubious distinction of being a member for over a decade now. That being said without a doubt from top to bottom this is the best team the Chicago site has ever had. From the moment you walk in you are greeted with professionalism and pleasantries from Jessica and Veronica. Then i am in the hands of Mazey, who is an asset to the company and whose skill set is second to none. From there I have the luxury and pleasure of working with either Tabitha or Donna who are both in tune with all my idiosyncrasies. Like i said from top to bottom all the staff at the Chicago site are phenomenal especially the leadership at the top with Diel.

  85. This is the center to go to. Every visit is always full of surprises. The girls always make me laugh, and Jessica is always good at getting me in.

  86. I love the Chicago staff. They are all great and always tries to get me in. All the stylist are awesome!!

  87. I call my appt my thearpy the service that I recieve helps me get through all my fustrations because Joann ross-well has always been good to me. and
    treated liked I am one one of her special clients. D.L. is another person and the everyone I come in contact with here at HCM Chicago downtown.we need more people like you guys that provide service to the public.
    God Bless All of YOU

  88. Joann is an excellent stylist!

  89. Jessica is awesome allways working with you

  90. high rating for Kenyatta

  91. Joann does an excellent job on my hair. She’s always friendly as is everybody. The entire staff always makes me feel comfortable and welcome.

  92. Really great studio, helpful staff and great stylists. I have been to a lot of hair club studios in the US and partner studios abroad but Chicago is my favorite and I always enjoy coming back!

  93. Staff is friendly and professional.

  94. The center is teriffic and very client dedicated. They go far and beyond to please and accommodate our schedules even though they are understaffed. My stylist, Tabatha Bajic is great and consistant. The price point is high and as I get ready to retire.I am concerned how I will continue to be a member after all these years. Give thr ladies a raise!

  95. I love the staff here, Jessica always trys her best to get me in when I call at the last minute and need a appointment.

  96. This is an extremely well managed office. Dielle does a fantastic job filtering all the “corporate” hassle from the day to day client experience. The office is clean, your privacy is respected and it’s an overall pleasant experience now that she is managing this location.
    As a woman battling hairloss, I have tried numerous solutions and miracle cures, all without success. I have even been a client at other HairClub locations- also with mediocre results. Joanne is the reason I am still a client with HairClub. Her technical skill is amazing. Her kindness and sensitivity is a great strength. Joanne really gets to know her clients and goes out of her way to make sure the client is extremely satisfied with the appearance and comfort of their hair. Dielle and Joanne make this location my choice and recommendation for women requiring a solution to their hair problem.

  97. Very good and knowledgeable.

  98. I have been at hair club for years. I have worked with several stylists over the years including Joann and now Kenyatta. They’ve both been great. Kenyatta is my current stylist and she cuts and styles really good. She’s creative and has different ideas for my hair and is very helpful.

  99. Joann is always professional and offer recommendatins on how to sytle my hair. I am very satisfied with the service from the staff.

  100. I’ve been a client for many years, and they are always very professional, helpful, and accomodating. My stylist Tabatha is fantantic. She always works patiently with me to give me the style I want.

  101. Good service and flexible in scheduling. I agree that evening hours service would be helpful.

  102. Very nice people. Very understanding and make you feel very comfortable.

  103. I’ve been with hair club for approx 15 years now, and have been very satisfied with their services. The staff are very friendly and accommodating. I would recommend them to anyone looking for hair loss solutions.

  104. Great experience. Tabitha is terrific. Great stylist and respectful of client’s time.

  105. Jennifer is a tremenous stylist. Consistently excellent service. Best stylist that I’ve had in many years at HCM!

  106. I always feel very comfortable coming here. They work great within my schedule.

  107. I love the Chicago Staff!! Especially Joanne, Dielle and Jessica. I always feel very comfortable!! My needs and concerns are always addressed in a professional and kind way. Love you girls!!! :)

  108. citysearch

    If you’re young and losing hair…. When I first saw the commercial for a “revolutionary” treatment for baldness, from Hair Club, I had already tried other, so-called “modern miracle” treatments. The only think that grew was my frustration. I heard from an uncle that the Hair Club process worked and set up a consultation where I could go in and learn more. For the past two years I had been telling, or kidding myself that I looked good bald and losing hair was normal for a guy my age. So why change? I hated to go to bars or out to dinner with my girl because I never thought i looked good enough for her. Making this change was the best thing I could have ever done for my girl and myself. Totally worth it.
    -THANE

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