I've been coming to Hair Club since the middle 1980's. The service is consistently excellent. My hairdresser Angela always makes certain the system is properly fitted and cut and I love the fact that if there is any issue I can come by for a quick fix. Very satisfied with Hair Club and how I look and feel!
- Jordan R.
Excellent experience. Very professional and caring for their patients
I want to commend HCM management for having such people like
Angela, Ed, and Nick on their staff. These individuals have exceeded what is expected of team memebers in an organization. They are very professional, personable, and skilled in what their endeavors involve. Hats off to all these wonderfull people.
- Jerry W
This company is all i need.Good location,great management,great service.Everything works like in swiss watch.
- Peter M.
Great service with great quality!!! Thank you Gary, Lydia, Nick, Ed and all the wonderful staff of Hair Club!!! Your support, love and hard work is tremendous. I am very happy to be a part of this wonderful family!!!
I've been a client since 1982 and I've worked with many technicians at the Boston facility. In all those years I've never had a single bad experience . How's that for customer service??!! I work mostly with Daisy now and she's simply the best. I look forward to seeing everyone who works there; talking sports with Nick and getting the latest joke from Ed to share with my co-workers. Boston is not the closest store to where I live but I'd never consider going elsewhere.
- Dave D.
Boston Haiclub is the best. When you walk in the door you see Nick with a big smile and his friendly manner. Nick is very helpful witn appointments and products, and notifies your hair specialist you have arrived.
Daisy B is my hair specialist who has such a great talent with hair styling,cutting and color. I always walk out of there feeling great,that I look my best. Her friendly personality makes you feel comfortable and her interesting conversation makes the time fly. I couldn't amagin seing anyone else.
Ed always has a smile and a great story. He is able to convey all the advantages of the diffent levels of service so that you can choose the best one for you.
Plus the new Boston Office is muck more private and looks so new and nice.
- John N
I would like to thank Ed,Nick and the staff for 35 years of great service. A special thanks to Janeen for always doing an unbelieveable job with my hair. It is a pleasure to work with her.
- phil c
I am writing not only to rate this Company, but to commend one of the Hair Loss Consultants in the Boston Office. I was a club member several years ago and stopped coming. Then I returned in I think it was 2009 or 2010. In any event on both times I had the pleasure of having Mr. Edson Duquette tend to me as my consultant. I just love this man. Mr. Duquette has been nothing but wonderful, understanding of my hair loss situation and compassionate and empathetic to my now present situation.
I told Mr. Duquette that my funds are very tight now due to me having to file bankcruptcy and because I am now a caregiver to my elderly mother.
I need a new hair system but am financially strapped at the moment and felt unable to renew my contract, but because of the kind of character Mr. Duquette shows I felt so comfortable talking to him about my situation which I actually felt ashamed about.
Mr. Duquette told me not to worry and that he understands things happen to people that are out of their control. That actually touched my heart because big corporations couldn't care less what a person goes through and would just show you the door.
Mr. Duquette of the Hair Club in Boston didn't shut the door in my face, he actually discussed with me possible ways to try and get the funds to get a new hair system. When I had exhausted all of my options, I wrote Mr. Duquette a letter. He called me and told me that the next time I came in to come see him in his office.
I did and this wonderful man worked out a payment plan for me to pay to the compnay, so that I will be able to get a new hair system. I am so thankful to this man because Hair Club has made me look wonderful. I have barely, if any hair on my head but when the young lady named Dinorah puts on my hair system, I feel like a million bucks. Dinorah also works magic and I love her too!!!
I not only commend Mr. Duquette for being so understanding and compassionate to my plight and probably others, but I also Thank him for the way he respects his clients and doesn't judge them. He as a representative of Hair Club,makes me feel that Hair Club really goes all out for their clients to make them feel great about the way they look!!!
I always get a smile from Mr. Duquette and Dinorah when I go for my appointments, and you know, it's such a good feeling.
Sorry for being so long winded, but I just have to let you know how extremely please and Thankful I am and I am gentley telling you this from the bottom of my heart.
- Ms. Barbara B
I have been a Hair Club (Boston center) customer for almost 4 years and always appreciated Miggi, Ed and Nick professionalism. They really take the time to listen to your concerns and make each and every visit enjoyable. Miggi is a great hair stylist and has been very instrumental in improving my looks!
- Jeff R