Hair Club Midtown
Hair Club Manhattan has been servicing clients for over 35 years. This center provides consultations on all Hair Club hair loss solutions: Non-Surgical Hair Replacement, Hair Transplants and Hair Loss Therapy Programs that include FDA-approved and FDA-cleared products. Public transportation is available.
Hair Club Midtown
I have a great stylist Lucy, whom I have been using for years.
Recently, Veronica Farrish has been very helpful in expediting for me. She is very personable and helps make a pleasant experience.
I have been a HCM customer for many years, and am fortunate to have a stylist of the magnitude of Farzana. Her skills are outstanding and she is extremely professional. She is the best of all the stylist I have ever encountered at HCM. I leave the center feeling great about myself. In addition, she has a million dollar personality. In addition, Brianna the receptionist who books my appoints is extremely accurate, and never fails to call to confirm my appointment. Both Ferzana and Brianna are assets to your organization.
I've been coming to HCM NYC in midtown for the past 20 years and the stylist, Aurelis, has been taking care of me for most of this time. She is an unbelievable stylist and one of the main reasons I keep coming back to this location; from measuring my new system to styling it on a regular basis, Aurelis is a pleasure to work with. Overall the experience is also getting better where the people scheduling have been a lot more attentive and responsive to scheduling conflicts if they arise. Overall my experience with HCM has been very positive.
I think you've done a good job trying to resolve bottlenecks in the scheduling department, but if there is anything that can be improved is to continue to work with clients and if need to rearrange their schedules trying to fit them in (I know it causes issues on the backend, but trying to work with them which I believe HCM has done a good job in the recent past will make the experience even better).